Case Study: Housecall Pro achieves a 40% increase in customer lifetime value and stronger retention with Stripe

Housecall Pro uses the full Stripe product suite to offer the best of SaaS and fintech in one platform

Housecall Pro supports more than 20,000 home‑service businesses and needed a payments partner that could deliver commerce and financial tools together in one platform to help Pros run and grow their businesses. They were looking for an integrated solution that would simplify operations and deepen customer relationships.

By adopting the full Stripe product suite—payments, Connect, Radar, card issuing, in‑person payments, financing, cash and expense management, and more—Housecall Pro embedded commerce and financial services directly into its SaaS offering. The integrated APIs increased customer retention and drove a 40% rise in customer lifetime value over two years.

Housecall Pro

Ethan

SVP of Fintech