Case Study: FICO increases authorization rates with Stripe

FICO increases authorization rates by moving its myFICO consumer billing and payments to Stripe

FICO’s myFICO consumer credit business needed a more reliable, transparent billing and payments partner after experiencing frequent outages, failed payments, and limited visibility with its previous provider. Looking for stronger authorization performance and better fraud protection, FICO selected Stripe, using Stripe Billing, Stripe Payments, Stripe Tax, and Stripe Radar to support its recurring consumer subscriptions and secure payment flows.

With Stripe, FICO gained implementation help and a more modern payments stack that improved reliability, reporting, and checkout options. Stripe helped reduce subscription billing issues by 50%, increased authorization rates by 1 percentage point, and boosted mobile conversion rates by 10% after adding Apple Pay and Google Pay; FICO also reported 99.999% uptime and extremely low fraud levels.

FICO

Geoff Smith

Vice President and General Manager of Consumer Scores