Case Study: DonorsChoose achieves faster, more reliable donations with Stripe

DonorsChoose uses Stripe to increase card acceptance rates by 17% and get more donations flowing to classrooms

DonorsChoose, a nonprofit that helps teachers and students get needed supplies, was struggling with slow, unreliable payments that sometimes caused partial or total outages and created manual work for staff. As its donation volume grew, the organization needed a more robust, scalable platform, so it evaluated Stripe and another vendor for a better payments solution.

DonorsChoose implemented Stripe Payments and Stripe Billing to modernize its donation flow, add fraud protection, support one-time and recurring gifts, and improve visibility with reporting and analytics. With Stripe, DonorsChoose increased credit card acceptance rates from 82% to 99%, reduced reconciliation errors, and sped up transactions, helping staff save significant time while creating a faster, more reliable donor experience.

DonorsChoose

Nancy Mond

Senior Director of Engineering