Case Study: Celsys achieves error-free global payments with Stripe

Celsys reduces fraudulent chargebacks by 75% with Stripe

Celsys, the company behind the Clip Studio Paint application used by over 45 million creators, faced significant challenges with its previous payment service. Frequent outages, inadequate support only available in English, and limited currency options hindered its global expansion, particularly for its new one-time payment version for international customers. This prompted the company to seek a new solution, leading them to Stripe.

By implementing Stripe, including Stripe Billing and Payment Links, Celsys developed a stable and secure payment system. The results were immediate, with a 75% reduction in fraudulent chargebacks and zero errors encountered since implementation. Stripe's solution supports 12 international currencies and provides a Japanese-language dashboard, greatly enhancing operational efficiency and customer satisfaction for Celsys.

Celsys