Case Study: Cedar improves healthcare billing and payment acceptance with Stripe

Cedar boosts payment acceptance by 1.61% with Stripe

Cedar, a company focused on improving the healthcare financial experience, faced the challenge of a frustrating and confusing medical billing process for both patients and providers. Patients struggled to understand what they owed after insurance, while providers dealt with high rates of unpaid bills and administrative costs. To transform this experience, Cedar needed a powerful payment engine and selected Stripe's platform, using Stripe Connect and Stripe Payments.

By implementing Stripe's solutions, Cedar was able to create a consolidated and personalized patient billing experience that integrated with insurance and health savings accounts. The use of Stripe's technology led to significant results, including a 99.999% processing uptime, an uplift in payment acceptance rates, and a 90% patient satisfaction score. The Stripe integration was also completed quickly, allowing Cedar to accelerate its go-to-market time and focus on other critical parts of its platform.

Cedar