Case Study: Bloomerang boosts nonprofit donations by 20% with Stripe Payments

Bloomerang increases nonprofit donations 20% with Stripe

Bloomerang, a provider of donor management software for nonprofits, faced challenges with its previous payment setup. Using multiple third-party providers made it difficult to offer direct support for transaction issues and created a disjointed experience for its nonprofit customers. They needed an integrated payment solution to own the customer relationship, simplify onboarding, handle donation surges, and reduce fraud exposure.

By implementing Stripe Connect, Bloomerang created its own payment service, Bloomerang Payments. This allowed them to process donations directly and offer seamless support. Using Stripe's platform, they added frictionless payment methods like Apple Pay and employed Stripe Radar for targeted fraud prevention. The results for Stripe's customer were significant, including a 20% year-over-year increase in donations, a 226% decrease in chargebacks, and over 60% annual growth in online donation volume.

Bloomerang