Case Study: Atlassian achieves a single, scalable platform for global billing and payments with Stripe

Atlassian selects Stripe to create a single platform for global billing and payments

Atlassian, maker of collaboration tools like Jira, Confluence, Trello and Bitbucket, needed to unify billing across products after multiple acquisitions and scale for over 200,000 business customers. Building a homegrown system would have diverted engineering resources from core product development, so the company sought a way to create a single, scalable purchasing experience without that trade-off.

Atlassian selected Stripe Billing and Payments to consolidate payments into one architecture and jointly developed custom features to support enterprise needs. Stripe’s ML-powered billing (including smart retries that recover ~14% more revenue), flexible Subscription API for invoicing and pricing, and automated B2B payment support reduced operational costs and unlocked new revenue opportunities while letting Atlassian keep engineering focused on product innovation.

Atlassian

Chandra Elango

Head of Go To Market IT