Case Study: Alberta Motor Association reduces checkout times and boosts security with Stripe Terminal and Hiveway

Alberta Motor Association saves 23 minutes per agent a day with Stripe

The Alberta Motor Association (AMA) faced challenges with outdated in-person and roadside payment processes, causing customer frustration and operational inefficiencies. To modernize and streamline these transactions, AMA partnered with Stripe, implementing its point-of-sale solution, Stripe Terminal, with assistance from Stripe partner Hiveway.

Stripe provided AMA with a unified payment system using mobile card readers for roadside agents and in-store terminals. This solution integrated gift cards, consolidated data, and enhanced security. The results included reduced checkout times, higher customer satisfaction, and significant time savings for staff—registry agents saved an average of 23 minutes per day. Stripe's scalable platform also positioned AMA for future growth.

Alberta Motor Association