Case Study: AJ Bell speeds up mobile transactions with Stripe

AJ Bell speeds up transactions and moves money in seconds with Stripe

AJ Bell, a leading UK investment platform, sought to improve its customer experience, particularly on mobile, by reducing fragmented payment processes and long settlement times from its previous provider. Their goal, as explained by Director of Digital Strategy Tim Huckle, was to become the easiest investment platform to use, which required a new payments partner. They turned to the vendor Stripe for a solution.

By implementing Stripe, specifically using Stripe Connect, AJ Bell gained an enterprise-ready payments platform. This allowed for automatic fund settlement and the rapid addition of Apple Pay and Google Pay with minimal code. The results were significant: the integration was completed in weeks, providing AJ Bell's 432,000 customers with a faster mobile experience to fund accounts in seconds. Furthermore, Stripe helped streamline internal processes, and AJ Bell now manages over £68 billion in assets on their revamped platform.

AJ Bell