Case Study: American Federation of Government Employees boosts dues collection and scales billing with Stripe

AFGE boosts monthly dues to $7 million with Stripe

The American Federation of Government Employees (AFGE), a union representing over 820,000 federal workers, needed a robust platform to collect member dues independently from government payroll systems. Their initial solution was inflexible and slow, risking double-charges and failing under potential scaling demands. AFGE partnered with Stripe to find a scalable billing and payments solution.

Using Stripe Billing and Stripe Payments, AFGE built a flexible system supporting 7,500 pricing plans across 900 chapters. Stripe's tools prevented double-charges, optimized authorization rates, and enabled easy addition of payment methods. The results were significant: onboarding time per chapter dropped from weeks to minutes, monthly recurring revenue increased 7x to nearly $7 million, and authorization optimizations generated a 5.63% revenue uplift.

American Federation of Government Employees (afge)