Leading Utility Company - Customer Case Study

The leading utility company serving over 1 million customers in the U.S. decided to improve its understanding of the distribution system’s health and its customers’ gas and electric services usage. It uses the Striim platform to integrate, analyze, and visualize real-time data from energy distribution systems, SCADA systems, and smart meters. Via real-time dashboards the utility company tracks key metrics on the network health and energy use and receives alerts on any deviation from normal thresholds immediately. It can instantaneously identify faults in distribution networks and isolate the sections of the network to prevent outages for a larger group of customers. The company can detect and alert on potential issues on the distribution system proactively, before they even occur. The utility company can provide its customers with up-to-date views into their usage patterns via its website.