Case Study: CUNY automates student matching with Stride’s custom algorithm

CUNY cuts student matching from over 2 weeks to minutes with Stride

The City University of New York (CUNY) faced a significant challenge with its Service Corps program, which required staff to spend over two weeks manually matching hundreds of students to roles with community partners. This manual process was time-consuming, error-prone, and unsustainable as the program expanded. CUNY partnered with Stride to develop an automated and scalable matching solution.

Stride designed and built a custom matching platform for CUNY, centered on a stable, domain-aware algorithm that could evaluate multiple criteria to create high-quality matches. This solution dramatically reduced the matching process from weeks to just minutes for mutual matches and a few days for the rest. The automation allowed program staff to focus on strategic initiatives, exceeding student satisfaction targets and making the Service Corps more efficient and scalable.

CUNY