Case Study: Ladderstore achieves 100% survey response rates with Stribe

How Ladderstore started achieving 100% survey response rates

Ladderstore, a business focused on workplace safety equipment, sought to improve its employee feedback process. Their previous methods, which relied on infrequent one-to-one meetings and non-anonymous channels, left employees uncomfortable sharing honest insights and made it difficult for leadership to identify and act on broader team trends. They turned to the employee engagement platform Stribe to address this challenge.

By implementing Stribe's anonymous monthly surveys, Ladderstore achieved a dramatic increase in employee participation and gained valuable, honest feedback. This enabled them to make impactful changes, from adjusting wellbeing policies to overhauling how company objectives are set. The most significant measurable result was a 100% survey response rate over their last five surveys. Stribe helped foster a cultural shift where employees now feel psychological safety and take greater ownership in driving business improvements.

Ladderstore

Gareth Monger

Ladderstore