Case Study: Bolton Council boosts employee engagement with Stribe

How Bolton Council creates a workplace where everyone feels heard

Bolton Council, a UK local government authority with a large, dispersed workforce, faced a challenge in fostering two-way communication and gathering actionable feedback from employees. They partnered with the employee engagement platform Stribe to bridge this internal communications gap and enhance staff recognition.

Using Stribe's suite of tools, including instant peer-to-peer shout-outs, anonymous messaging, and quick pulse surveys, Bolton Council successfully created a more connected and responsive workplace. The solution enabled them to quickly gather insights and act on employee feedback, directly shaping new policies and initiatives like a staff cafe and a volunteer scheme. The vendor Stribe helped contribute to the council's high staff satisfaction, which is rated 18% above the national average.

Bolton Council

Duncan Keary

Communications and Engagement Manager