Case Study: Tono scales hospitality excellence with Strety

How Integrator Shaz Khan Uses EOS and Strety to Drive and Scale Excellence in Hospitality

The customer, Tono, a multi-location pizza and cheesesteak restaurant group, faced significant scaling challenges as it grew to 11 locations. Their initial systems, built on spreadsheets and WhatsApp, could not handle the communication complexity, leading to information loss and operational chaos. To achieve structured growth, the company implemented the Entrepreneurial Operating System (EOS) and subsequently sought a dedicated software platform, leading them to evaluate vendor Strety.

Strety provided the EOS software solution, which was praised for its flexibility and project management features. This allowed Tono to bridge the gap between strategy and execution, particularly in managing complex, cross-departmental projects like new restaurant openings. The results included improved organizational clarity, streamlined collaboration, and a more formal structure without losing the company's soul, empowering the team to scale effectively.

Tono

Shaz Khan

Integrator and President