Case Study: Solidcore achieves always-on client understanding with Strella

Solidcore turns weeks of research into days with Strella

solidcore, a fitness studio offering high-intensity strength training, faced the challenge of gaining a continuous understanding of clients across their entire journey, from prospects to past members. They needed to move beyond single-moment research to gather ongoing feedback at scale, which was traditionally a time-consuming process. To achieve this, they turned to Strella's AI-moderated interview platform.

Using Strella, solidcore implemented an always-on research solution to hear from clients at every stage. The AI-moderated interviews turned weeks of research into days, providing a continuous signal of client sentiment. This allowed the team to make faster, more confident decisions backed by real customer voices, enhancing their product, marketing, and retention strategies.

Solidcore