Case Study: Miller’s Florist simplifies order taking and customer management with Strelitzia Software

Flowers By Nattrass manages 10,000 contacts with Strelitzia Software

Flowers By Nattrass, a florist shop, was facing challenges with manual order-taking processes and the prospect of adopting new software. The team had concerns about potential slowdowns, staff adoption, and having to change their established shop routines. They turned to Strelitzia Software for its florist management system to address these issues.

Strelitzia implemented its system, which was designed to work around the shop's existing processes without forcing change. The solution included comprehensive training and support. As a result, order-taking became more efficient, especially for repeat customers, and the shop built a database of over 10,000 contacts for marketing. The customer became a long-term advocate, having used Strelitzia since 2008 and highly recommending the vendor for making life much easier.

Flowers By Nattrass