Case Study: Flowers By Bethany improves order management and saves time with Strelitzia Software

Flowers By Bethany - Customer Case Study

Flowers by Bethany, a florist based in Manchester, UK, needed a better way to manage orders and customer service during peak sales periods like Mother’s Day and Valentine's Day. Their previous manual system of using clipboards made order retrieval difficult and appeared unprofessional, while organizing delivery lists was a time-consuming and dreaded task.

By implementing Strelitzia’s Shop & Studio and Strelitzia Go products, the florist automated key processes. Strelitzia’s system allowed for instant order lookup, automated delivery routing that saved four hours of work per day, and pre-delivery emails that eliminated customer calls about delivery status. These improvements from Strelitzia led to a more professional image, increased staff upsells, a larger mailing list, and significant time savings for the business.

Flowers By Bethany

Bethany

Flowers By Bethany