Case Study: New York City Department of Sanitation achieves rapid, documented Hurricane Sandy debris cleanup with StreetSmart

New York City Department of Sanitation Makes Clean Sweep of Hurricane Sandy

The New York City Department of Sanitation (DSNY) faced the massive task of clearing an estimated four million cubic yards of debris after Hurricane Sandy, requiring rapid coordination across 59 districts and thousands of workers. To manage emergency removal and monitor mobile crews, DSNY used Field Force Manager powered by StreetSmart, leveraging customizable mobile forms and real‑time field communication.

StreetSmart delivered a customized mobile form overnight and had supervisors trained and in the field by the afternoon, enabling immediate surveying, mapping and transmission of debris data to headquarters. The StreetSmart solution guided neighborhood‑by‑neighborhood sweeps, ensured the right equipment was sent the first time, supported 24/7 operations, created detailed electronic records of collections, and significantly sped and improved DSNY’s cleanup coordination.

New York City Department of Sanitation

Alfred Ferguson

Operations Management Division