Case Study: Large Paint Manufacturer achieves 99% on-time deliveries and zero delivery dispute calls with StreetSmart

Large Paint Manufacturer - Customer Case Study

Large Paint Manufacturer was struggling with an unacceptable 55% on-time delivery rate, high retail customer dissatisfaction and call volumes, and inefficient use of delivery drivers. They engaged StreetSmart to provide GPS intelligence—GPS tracking of mobile worker devices, route-deviation alerts, and date/time/location verification—to improve worker location tracking and delivery visibility.

StreetSmart implemented real-time GPS tracking, deviation alerts and delivery verification, which drove measurable improvements: on-time deliveries jumped from 55% to 99%, delivery dispute calls to each distribution center fell from 25/day to zero, and driver overtime was reduced through more efficient scheduling. StreetSmart’s solution delivered clear operational and customer-service gains.