Case Study: Cleansolution Services boosts close rates and customer service with Streem interactive video

Interactive Video Powers Small Businesses to Grow and Thrive

Cleansolution Services, a small business serving customers during the pandemic, needed a way to maintain personal one-to-one relationships while continuing to quote jobs, support existing clients, and grow without relying on travel. They turned to Streem and its StreemCore™ interactive video platform to deliver safer, real-time visual communication for remote visits, estimates, and customer support.

With StreemCore™, Cleansolution Services was able to conduct same-day virtual quotes, improve training and quality control, reduce travel time, and expand into new markets while strengthening customer relationships. Streem reports that 82% of Cleansolution’s visual walkthrough bids were closed through the platform, helping the company provide faster service, better documentation, and a more responsive customer experience.

Cleansolution Services

José Barrios

Owner