Case Study: Markham improves customer engagement with Streebo’s multi-channel wealth management solution

Markham improves citizen engagement and supports 349,000 residents with Streebo

The customer, a world's leading bank, faced the challenge of offering a comprehensive and secure multi-channel wealth management platform across web, mobile, ATMs, and kiosks. They also needed to build a more scalable infrastructure to support growing digital transactions and reduce downtime. The bank engaged vendor Streebo, which utilized its Banking Suite, to address these challenges.

Streebo implemented a solution using HCL Portal and HCL Web Content Manager to modernize the user interface and deploy a multi-channel platform with a single code-base. This approach significantly reduced release times and allowed for faster subsequent changes. The results for the bank included a quicker go-to-market launch, improved customer engagement through the enhanced multi-channel access, and shorter release cycles for future updates.

Markham