Case Study: Hims scales legal intake and centralizes legal ops with Streamline AI

How Hims is Empowering a 30-Person Legal Team with Streamline AI for Intake and Scalable Legal Ops

Hims & Hers, a remote-first health and wellness company, faced a significant challenge in managing the rising volume and complexity of legal requests due to its rapid business growth. The 30-person legal team needed to centralize its intake process to boost efficiency and improve communication with its business partners. To address this, the company initiated an RFP process to find a suitable legal intake solution, which led them to evaluate Streamline AI.

Streamline AI provided a platform specifically designed for in-house legal teams, offering seamless integration with tools like Slack and email. The solution enabled Hims & Hers to centralize communications, enhance visibility for all stakeholders, and track progress on legal matters efficiently. As a result, the legal team gained a scalable system that improved workflow efficiency, fostered greater collaboration with business teams, and provided valuable data insights for resource management.

Hims

Kyle Rhodes

Head of Legal Operations