Case Study: NHS improves staff financial wellbeing and retention with Stream

NHS boosts financial wellbeing with Stream, saving £88 million and cutting vacancy rates by 30%

The NHS, a major UK healthcare provider, faced significant challenges with staff financial stress affecting wellbeing, patient care, and retention. High numbers of staff worried about money daily, and manual pay calculations for bank shifts were a major source of anxiety. To address this, the NHS partnered with Stream to deploy its comprehensive Workplace Finance solution.

Stream implemented a suite of tools including real-time earnings visibility (Track), on-demand access to pay (Pay), workplace savings, budgeting, and financial coaching. The results were substantial: 80% of staff felt more in control of their finances, 91% felt more positive about their employer, and employees saved £88 million cumulatively. For the NHS organizations, Stream helped reduce agency spend and vacancy rates by 30% at one trust, while increasing bank shift uptake and improving staff retention.

NHS