Case Study: Great Little Trading Company achieves real-time order visibility and improved customer service with Stream Go by Stream

Stream Go logistics software provides improved operational performance for leading online children's furniture retailer

Great Little Trading Company (GLTC), a leading online children's furniture and toy retailer, needed to automate internal processes and gain real‑time insight into orders, deliveries and third‑party stock as their furniture sales grew. GLTC engaged Stream and its Stream Go logistics software (via partners) to solve gaps in integration with third‑party providers, lack of order traceability, slow customer query resolution, absence of online proof of delivery, and manual reporting.

Stream configured Stream Go (with partner Proximity) to provide branded web order management, real‑time visibility and traceability of orders, automated event‑driven emails, stock and dispatch reporting, and delivery pricing management. As a result, GLTC can respond immediately to order enquiries, access proof of delivery quickly, automate customer notifications, and run reports in minutes rather than days—reducing admin time, cutting errors and improving customer satisfaction with Stream.

Great Little Trading Company