Case Study: SICO (Europe) achieves real-time delivery visibility and instant customer updates with Stream

SICO (Europe) has been able to send information to customers and receive delivery details - instantly

SICO (Europe), the UK arm of global mobile folding-products specialist SICO, needed to modernize its delivery experience so customers could get accurate, real-time information at the point of delivery. With customers expecting fingertip access to delivery status and proof of delivery, SICO (Europe) turned to Stream to plan routes and collect proof of delivery.

Stream provided route planning, proof-of-delivery capture and a visual tracking dashboard so SICO (Europe) can send information to customers and receive delivery details instantly. The result is at-a-glance visibility of runs, precise location of goods, proactive customer communication and faster, more accurate issue resolution—improving delivery reliability and customer satisfaction thanks to Stream.

SICO