Case Study: Hio Builds Engaged Communities with Stream Chat

Why Hio Switched From Sendbird to Stream Chat to Build Engaged Communities

Hio, the company behind its patented site engagement software Hovr, needed a real-time chat solution to help brands build engaged communities on their own websites. After evaluating multiple options, the team found that their initial choice, Sendbird Chat, lacked key features like threads and channels that Hovr required.

Stream provided the solution by supplying Stream Chat, integrated via the React Native Chat SDK and customized UI kit in just a few days. With Stream, Hio gained out-of-the-box features such as URL thumbnails, AI moderation, and rich messaging capabilities, and the platform now reliably supports Hio’s 40,000 users with room to scale toward tens of millions.

Hio

Jason Craparo

Co-Founder and CEO