Case Study: ShiftFlow achieves scalable in-app chat for field teams with Stream

ShiftFlow Proves You Don’t Need to Build Chat — Even If You Know How

ShiftFlow, a modern time and attendance platform for deskless workers, required seamless, integrated real-time chat for its users but wanted to avoid the immense complexity of building it in-house. Despite their founder's expertise from building chat at Uber, they chose to partner with Stream to implement its Chat API rather than develop their own solution.

By integrating Stream's Flutter and Java SDKs, ShiftFlow quickly deployed a reliable, multi-tenant chat feature with robust permissions and offline support. The solution worked seamlessly from day one with no customer complaints, allowing the small team to focus their development efforts on other core parts of their application instead of maintaining chat infrastructure.

ShiftFlow

Eddy Yang

ShiftFlow