Case Study: Pocket Gems Achieves Seamless Chat Migration with Stream

Pocket Gems Successfully Migrates Millions of Users to Stream Chat

Pocket Gems, the mobile gaming platform behind the storytelling app Episode, needed a more reliable, scalable chat solution for its book club feature. The company wanted to transition millions of players away from its previous provider without disrupting the in-app social experience, and chose Stream Chat for its iOS, Android, and backend Python SDKs.

Stream helped Pocket Gems migrate live users smoothly by routing data from the old provider into Stream, with support from Stream’s team and migration plan. The integration was completed by a small team of five developers with no downtime or player-facing impact, and Episode’s chat became the backbone of its social features, making the move from the previous vendor to Stream a clear win.

Pocket Gems

Megan Roche

Associate Product Manager