Case Study: Alpega Group streamlines freight transport with Stream Chat

One of Europe’s Leading Freight Exchange Platform Leverages Chat to Innovate Road Transport

Alpega Group, a leading global logistics software company behind freight exchanges Teleroute and Wtransnet, needed a better way to modernize road transport communication. Working with Stream, they set out to add in-app chat that could appeal to a diverse user base and overcome language barriers in a long-established, traditionally phone- and email-driven industry.

Stream provided its React Chat SDK with auto-translation capabilities, allowing Alpega Group to launch the feature in just two weeks and customize it for carrier profiles and business details. The result was faster, clearer communication across European transport partners, more freight exchanges completed, improved transport efficiency, and fewer empty trucks on the road—supporting lower greenhouse gas emissions.

Alpega Group

Giacomo Fedele

Head of Product Management