Case Study: Nextdoor creates community at scale with Stream Chat

Nextdoor Creates Community at Scale with Stream Chat

Nextdoor, the online community platform connecting neighbors, needed a better way to support in-app messaging. Its in-house chat solution was expensive to maintain, lacked key features, and was creating a barrier to stronger user engagement and community interaction, so the team looked for a more scalable alternative.

Nextdoor chose Stream Chat from Stream and moved quickly with a one-day workshop and Stream’s documentation and API to guide integration. The result was a more robust messaging experience delivered at 50% lower cost than the previous in-house solution, while also improving user engagement and satisfaction across Nextdoor’s global user base.

Nextdoor

Nirav Tolia

Co-founder