Case Study: Jigsaw achieves reliable, scalable chat with Stream Chat

Jigsaw Finds Reliable, Scalable Development Partner In Stream Chat

Jigsaw, the dating app focused on personality-first matches, needed a more reliable and scalable real-time messaging solution as its user base grew. After experiencing connectivity and stability issues with PubNub, the team looked for a stronger chat partner and chose Stream Chat to support its in-app conversations.

Stream implemented a fast migration to Stream Chat, with Jigsaw rebuilding its chat backend and frontend using Stream’s modern SDKs, documentation, and engineer support. The MVP launched in less than three weeks, the transition caused no downtime, and Jigsaw saw significantly improved chat stability and reliability while gaining a foundation for future engagement features.

Jigsaw

Jack Chamberlain

Engineering Manager