Case Study: Boys & Girls Clubs of America boosts safe online engagement with Stream Chat

How the Boys & Girls Clubs of America Encourages Online Engagement with In-App Chat

Boys & Girls Clubs of America needed a way to boost engagement on its MyFuture digital programming platform, which supports millions of children and teens with self-directed educational and entertainment content. To create a more interactive experience for live events, the organization looked for an in-app chat solution with strong moderation and block-list controls, and chose Stream Chat for its flexibility and ease of integration.

Using Stream’s Angular SDK and custom UI components, Boys & Girls Clubs of America implemented livestream chat with AI-powered moderation and customizable block lists to keep conversations safe and age-appropriate. With Stream, moderators can manage chat settings and review flagged content, helping the platform support live events like band battles, poetry courses, and STEM programming while driving stronger participation and engagement.

Boys & Girls Clubs of America

London Reeves

Director of Program Innovation and Activation