Case Study: Run The World builds scalable, engaging event chat with Stream Chat API

How Stream Chat Helps Run The World Build Communities Through Interactive Online Experiences

Run The World is a fast-growing virtual event platform that needed a scalable, best-in-class chat solution to keep attendees engaged as usage grew. Its existing in-platform messaging was cobbled together from a third-party provider and lacked the polished experience, advanced features, and pricing flexibility required to support rapid growth. To solve this, Run The World turned to Stream Chat API.

Stream integrated into Run The World’s platform to replace the old messaging setup and add direct messaging, thread replies, emojis, and reactions, giving attendees a richer and more organized way to connect. The result was a polished, reliable chat experience that could scale with the platform, and Stream’s chat metrics also became part of Run The World’s Advanced Event Analytics to help organizers measure engagement and plan better events.

Run The World

Hannah Shen

Partnerships Manager