Case Study: Teamworks improves global messaging performance with Stream Chat

Global Sports Management Software Replaces In-House Messaging with Stream Chat

Teamworks, a global sports management software provider, needed to replace its in-house messaging system to better support international users and reduce engineering costs and customer support burden. The company chose Stream Chat to address the scalability, latency, and maintainability issues in its existing messaging setup.

Stream provided Teamworks with a feature-rich chat API, React and React Native SDKs, reliable edge infrastructure, and well-documented integration resources. With Stream, Teamworks was able to roll out a low-latency global messaging experience, improve deliverability across regions, and free its engineering team to focus on other product features while also reducing support overhead.

Teamworks

Jefferson Heard

VP of Product Development