Case Study: Compass Education streamlines school communication with Stream Chat

EdTech Enterprise Chooses Stream Over Sendbird To Streamline Communication for Millions of Users

Compass Education, Australia’s leading school management software provider, needed a scalable way to streamline communication for its 3 million daily active users, including teachers, parents, students, and school staff. Building an in-house chat tool would have taken too much time and diverted resources from its product roadmap, so the team evaluated chat API vendors, including Stream and Sendbird.

Compass Education chose Stream and integrated Stream Chat’s React and React Native SDKs into its web, Android, and iOS apps to power its new in-app messaging module, CompassConnect. The solution added threaded replies, file sharing, group chat, moderation, and GDPR-aligned controls, and Stream’s support helped the team complete an MVP in just three days; the company also piloted the rollout with nearly 5,000 active users and reported improved communication, safer conversations, and stronger engagement.

Compass Education

Jerome Muldoon

Chief Customer Officer