Case Study: City of Lebanon achieves always-on emergency dispatch and improved public safety with Stratus Technologies everRun Enterprise

Tennessee Community Enhances Public Safety Using STRATUS EVERRUN ENTERPRISE For Always-On Applications

The City of Lebanon, Tennessee (population >28,600, with a daily influx of over 100,000) relies on its Police Communications Division for 24/7/365 dispatching of police, fire, animal control and public works, handling about 5,700 calls per month and maintaining critical NCIC records. Aging servers lacked redundancy, causing outages that forced dispatchers to revert to paper-based workflows and manual data re-entry, slowing processes and endangering timely emergency response.

To fix this, Lebanon virtualized its applications on industry-standard x86 servers and deployed Stratus everRun Enterprise for fault-tolerant, always-on operation—mirroring I/O and memory across two physical machines with continuous monitoring and automated failover. Since implementation the department reports no unplanned downtime, can perform maintenance without service interruption, and has improved response times and overall public-safety reliability.

City of Lebanon

Elvis Huff

MIS System Administrator/Police Officer Lebanon Police Department