Case Study: Pulse Systems achieves near‑perfect EHR availability and a future‑proof EHR foundation with Stratus Technologies

Pulse Systems And Stratus Technologies Offer A FUTURE-PROOF FOUNDATION For Electronic Health Record (EHR) Implementations

Pulse Systems, a healthcare software provider with more than 20 years’ experience, offers the Pulse Complete EHR used by clinics and hospitals. When federal incentives accelerated EHR adoption, many organizations still hesitated because reliability concerns and the high cost of downtime made them reluctant to invest in high-availability infrastructure.

Pulse partnered with Stratus Technologies to deliver always-on platforms—Stratus Avance for smaller practices and fault-tolerant ftServer for larger facilities—combined with PulseWatch monitoring and Stratus “call home” support. The result: automated fault detection and near-continuous availability (ftServer can limit downtime to about a minute per year), reduced recovery costs and avoided disruptions for customers such as Mid-Kansas ENT, which moved from a three-day outage to no unscheduled downtime.

Pulse

Jon Herren

Field Support Manager