Case Study: Global Payments Processing Company achieves continuous uptime and faster credit-card authorizations with Stratus Technologies

Managing the performance of credit card transaction processing in real-time with the Sightline software suite

Two global payments processors that handle billions of transactions rely on Stratus V Series systems to deliver 24/7 availability and fast authorization responses. Rapid growth in card‑present and card‑not‑present transactions exposed limitations in ad‑hoc and homegrown monitoring tools, forcing IT teams to spend hours on data analysis and leaving gaps in real‑time visibility. Both organizations needed an automated, low‑impact solution for end‑to‑end performance monitoring and capacity planning.

They deployed the Sightline software suite on Stratus platforms to continuously collect and analyze performance data, provide web‑based graphical drilldown, issue automated alerts, and run trend-based capacity forecasts. The solution let teams pinpoint and fix a long‑standing source‑code problem within hours, reduce diagnosis time from days or weeks to minutes, free up staff for higher‑value work, and proactively plan capacity for peak seasons while preserving industry‑leading uptime and response times.