Case Study: Strategic Payments Services achieves 24/7 mission-critical ATM and POS uptime with Stratus Technologies ftServer systems

24/7 uptime for mission-critical ATM and POS processing in Australia

Strategic Payments Services (SPS) is a Sydney‑based joint venture that provides mission‑critical POS, ATM and online card processing and switching for retailers and banks across Australia, handling more than 350 million transactions annually. Facing a market of legacy systems and a strict requirement for near‑continuous availability, SPS needed a modern, scalable platform built on industry‑standard technologies to ensure 24/7 uptime and fast service delivery.

SPS implemented fault‑tolerant Stratus ftServer systems with ACI payments and switching software on a Windows/SQL Server stack, using VMware virtualization, SAN replication and proactive Stratus support to eliminate single points of failure. The deployment supports over 16,000 POS devices and 2,000 ATMs, scales with growth, and delivers a rolling 12‑month uptime average of 99.995%, dramatically reducing planned and unplanned downtime.