Case Study: Firstmark Credit Union achieves 95% faster endpoint management and 67% hardware savings with Stratodesk NoTouch

Stratodesk Helps Firstmark Credit Union Enhance Remote Workforce Security and Productivity

Firstmark Credit Union, a San Antonio-based financial institution, needed to scale a distributed and remote workforce while improving endpoint security and simplifying access with SSO and MFA. The IT team faced long update cycles, inconsistent hardware/software deployments, and complex peripheral driver management. They selected Stratodesk and its NoTouch OS to integrate with VMware Horizon and VMware True SSO to address these challenges.

Stratodesk implemented NoTouch OS across the endpoint fleet to run VMware Horizon with True SSO, enabling centralized image management and consistent, hardware-agnostic endpoints. As a result, Firstmark reduced endpoint update time from weeks to minutes, cut system imaging time by 75%, slashed troubleshooting time by 95%, extended existing hardware life, and projects roughly 67% savings on hardware costs thanks to Stratodesk’s simplified deployment and management.

Firstmark Credit Union

Craig Jones

Senior Systems Administrator