Case Study: P2P Insurance In China improves sales efficiency by 50% with Stratifyd

P2P Insurance In China - Customer Case Study

P2P Insurance In China, a leading insurance company in APAC, worked with Stratifyd to analyze conversations between customers and agents in order to find better ways to increase insurance policy sales. With hundreds of agents using telemarketing, the company needed a way to identify which prospects were worth follow-up calls and which were less likely to convert.

Stratifyd helped the company integrate AI models into its workflows, using voice-to-text transcriptions from first-round calls to classify customer interest and highlight high-potential leads. The solution improved sales efficiency by an average of 50%, saved agents time, and helped 150 agents achieve a higher success rate and more opportunities to sell policies.