Case Study: a Fortune 100 software company improves product insights and user experience with Stratifyd

Fortune 100 Software Company - Customer Case Study

The fortune 100 software company, a major enterprise in the technology sector, faced challenges in utilizing customer feedback to enhance its products. Their product management department had no effective method for collecting or analyzing the unstructured data from user reviews on app stores. Stratifyd was enlisted to address this gap and provide actionable insights.

Stratifyd implemented a solution that automatically collects and analyzes user reviews from public app stores and integrated third-party applications. This provided the company with self-service analytics and data visualizations on an interactive dashboard. As a result, the company gained an improved understanding of product ratings and reviews, identified bugs more quickly to improve user experiences, and gained critical insights into key performance indicators.