Case Study: TAP Portugal achieves a single source of truth and self-service analytics with MicroStrategy

Tap Air Portugal Discovers Trusted Insights with Microstrategy

TAP Air Portugal, the country’s flagship carrier, faced fragmented data and limited analytics as growing data volumes and complex operations left critical information trapped in silos. The airline needed a unified BI strategy to improve data quality, enable agile processes, and give business users autonomy while supporting new technologies like big data and machine learning.

By adopting MicroStrategy’s Web, Visual Insight, and Mobile tools, TAP centralized data governance, standardized reporting, and enabled self-service analytics for about 500 users. The implementation delivered a single source of truth, stronger security, faster, customized workflows, closer IT–business collaboration, and measurable gains in reporting agility, productivity, and customer service.

TAP Portugal

Rui Monteiro

BICC Manager