Case Study: Amlin achieves 50% faster reporting and proactive risk management with MicroStrategy

Amlin - Customer Case Study

Amlin, a leading specialist insurer and owner of Lloyd’s Syndicate 2001, needed a single, web‑based BI solution to give decision-makers worldwide real-time, consolidated access to policy, claims, exposure and reinsurance data. With no corporate performance management system and fragmented processes, Amlin’s goals were to standardize reporting, integrate external and internal data sources, and align IT with corporate strategy to improve underwriting, claims and financial controls.

Amlin implemented the MicroStrategy BI platform and a balanced‑scorecard CPM to deliver tailored reports, automated alerts and real‑time links between underwriting, claims and finance. The change cut report production times and monthly pack preparation by about 50%, sped delivery of new reports, enabled earlier visibility of major exposures (e.g., Hurricane Katrina), reduced premium debt, grew system usage from 0 to 200 users in 12 months, and supported more competitive pricing and better policy terms.

Amlin

David Harris

Chief Operating Officer