Case Study: Fiesta Restaurant Group achieves enterprise-wide BI and self-service analytics with Smartbridge & MicroStrategy

A Restaurant Group's Journey of Building an Enterprise Wide BI Program

Fiesta Restaurant Group, the Addison, TX–based owner and operator of Pollo Tropical and Taco Cabana with 10,000+ employees and $400M+ in revenue, faced enterprise-wide BI challenges across people, process, and technology. A small IT organization, manual, tribal processes, lack of governance and standardization, and disparate data sources and tools were impeding reporting, analytics and day-to-day operations.

Smartbridge conducted a cross-functional assessment and built a data foundation to standardize and automate key operational reporting. By enabling self-service analytics and delivering MicroStrategy-based dashboards and a pilot mobile app, Smartbridge eliminated many manual tasks, improved access to KPIs, and helped Fiesta achieve sustained, enterprise-wide BI and analytics capabilities.

Fiesta Restaurant Group