Case Study: Tapestry achieves unified omnichannel retail insights with Strategy

How Tapestry empowers omnichannel retail excellence with unified data analytics

Tapestry, the multinational fashion holding company behind Coach, Kate Spade, and Stuart Weitzman, needed to make trusted data more accessible across its 500+ stores, e-commerce channels, and reseller network. The goal was to support retail associates, merchandisers, and business teams with consistent, role-based self-service analytics and faster reporting. Tapestry worked with Strategy, using its analytics platform and Universal Semantic Layer to create a more unified data environment.

Strategy implemented a governed data foundation that harmonized KPIs, definitions, and access across channels, enabling real-time insights for executives and regional leaders. The result was centralized customer and sales data, improved decision-making, and faster operational execution across reporting, inventory optimization, and fulfillment. Tapestry reported 1M+ customers gained, 5%+ sales growth, and $2.2B in record revenue, with Strategy helping power those outcomes through omnichannel insights.

Tapestry

Karthik Iyengar

Director of Business Intelligence