Case Study: Porchlight VNA/Home Care achieves a 5-Star Quality of Patient Care rating with Strategic Healthcare Programs

SHP Helps Porchlight VNA/ Home Care to Achieve 5 Star Rating

Porchlight VNA/Home Care, a Medicare-certified home health agency, sought to improve its OASIS accuracy and Quality of Patient Care outcomes as measured by CMS. To meet this challenge, the organization turned to Strategic Healthcare Programs (SHP) for its data and analytics solution, SHP for Agencies.

By implementing SHP’s tools, including the Alert Manager and Clinical Scorecards, Porchlight’s clinical managers could review data daily, provide immediate feedback to clinicians, and identify training needs. Strategic Healthcare Programs provided the real-time data and reporting necessary to drive this continuous improvement process. The solution was highly successful, enabling Porchlight to achieve a prestigious CMS 5-Star Rating for Quality of Patient Care, one of only two such designations in Massachusetts, and significantly improve its percentile rankings against national benchmarks.

Porchlight VNA/Home Care

Holly Chaffee

President and CEO