Case Study: Butte Home Health and Hospice Achieves 5-Star Ratings with Strategic Healthcare Programs (SHP)

Butte Home Health and Hospice achieves dual 5-Star ratings with Strategic Healthcare Programs

Butte Home Health and Hospice, a non-profit agency, faced challenges with low quality ratings, operational inefficiencies from paper-based processes, and a lack of data insights. To address this, they partnered with Strategic Healthcare Programs (SHP) and implemented its real-time data analytics tools, including the Clinical Scorecard and Star Ratings Preview Report, to drive quality improvement.

By leveraging SHP's tools for real-time monitoring and staff engagement, Butte achieved a dramatic improvement. They earned dual 5-Star ratings in Quality of Patient Care and HHCAHPS, a distinction held by only 95 agencies nationwide. The partnership with Strategic Healthcare Programs also led to substantial growth, with their home health census increasing from under 100 to over 400 patients, and generated hundreds of thousands of dollars in value-based payment bonuses.

Butte Home Health and Hospice