Case Study: Sturdy Memorial Hospital recovers $50,000+ and averts losses on 24,850 claims with Strata Decision Technology’s Axiom Contract Management

Sturdy Memorial Corrects ‘Revenue-Neutral’ Proposal, Empowers Further Negotiations with Axiom Contract Management

Sturdy Memorial Hospital, a not‑for‑profit acute care community hospital in Massachusetts, was presented a payer contract shifting reimbursement from percent‑of‑charges to inpatient APR‑DRGs and outpatient fee schedules that was purported to be revenue neutral. Working with Strata Decision Technology and its Axiom Contract Management solution, the hospital modeled six months of claims and found the proposal was not revenue neutral, uncovering repeated outpatient reimbursement variances that needed correction.

Strata Decision Technology loaded Sturdy Memorial’s data into Axiom Contract Management, delivering rapid baseline and proposal analyses that supported stronger negotiations and operational fixes; the review exposed potential losses across 24,850 claims and, after implementing the solution and refiling underpaid surgical claims, recovered more than $50,000. The Axiom analytics replaced manual Excel reviews, empowered the finance team to validate contracts, and established ongoing monitoring to prevent future revenue leakage.

Sturdy Memorial Hospital

Jeanine Levinson

Director of Budget and Reimbursement